SG-A6859-2019-2-F – The Hong Kong Management Association
Coping with Problem People and Difficult Situations

Coping with Problem People and Difficult Situations

Overview

‘Difficult people’ is a term synonymous with ‘problem people’, and difficult people are often problematic. They could be your colleagues, friends, clients, customers or even yourself. While most people do not deliberately set out to be difficult or problematic, sometimes, they are unable to control their emotions or inner self. Learning the skills to deal with these people will certainly make working more effective, pleasurable and satisfying for you, decreasing your stress level and the stress level of the people around you for we sometimes “dump” our emotions on others, creating a vicious circle.

During the workshop, you will also learn about yourself and your possible role in complicating these situations. More importantly you will learn the art of managing such people while learning how not to allow other people’s emotions or unreasonable behaviour to affect you.

Early Bird Discount

Save up to:

HK$200

Tuition Fee for Members with Discount:

HK$2780 HK$2,580

Tuition Fee for Non-members with Discount:

HK$2980 HK$2,780

Deadline for Discount:

4 November, 2019

Information at a Glance

Commencement Date:

4 December, 2019

Tuition fee for Members:

HK$2,780

Tuition fee for Non-members:

HK$2,980

Medium of Instruction:

English

Mode of Instruction:

Face-to-face
Brochure

Enquiry

Course Details

Ms Diana Li
Phone: +852 2774 8552
Email: dianali@hkma.org.hk

General Enquiry / Course Enrolment / Membership Information

Phone: +852 2774 8500 or +852 2774 8501
Email: hkma@hkma.org.hk
Fax: 2365 1000

Payment Methods