Page 15 - QA2024
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Award Criteria
評審準則
1. Seven Criteria 1. 七大評審準則
The core values and concepts are embodied in seven criteria categories: 優質管理建基於以下七大範疇
1.0 Leadership 1.0 領導才能
2.0 Strategy 2.0 策略
3.0 Customers 3.0 客戶
4.0 Measurement, Analysis, and Knowledge Management 4.0 評估、分析和知識管理
5.0 Workforce 5.0 工作團隊
6.0 Operations 6.0 營運
7.0 Results 7.0 業績
2. Award Criteria Framework 2. 評審架構
The Framework connecting and integrating the criteria categories is given in 評審架構把以上七大範疇緊密連繫，
the figure below: 圖示如下：
Baldrige Criteria for Performance Excellence Framework – A Systems Perspective
鮑德里奇評審架構的系統透視圖
2024年度香港管理專業協會優質管理獎 15
