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Measurement, Analysis, and Knowledge Management 評估、分析和知識管理

Octopus leverages data analytics to facilitate decision-making, improve operations, 八達通在香港交通及零售交易有廣泛的覆蓋
and enhance customer experiences, utilising its unique data assets from the broad 率，為公司提供了寶貴的數據資產；我們利
coverage of Transport and Retail in Hong Kong. By staying abreast of market 用數據分析促進決策、改善營運及優化客戶
conditions and up-to-date on performance metrics, the organisation can promptly 體驗。透過掌握市場最新的狀況，公司能迅
devise action plans to stay ahead of the market. 速制定行動計劃，保持領先優勢。

The company employs various tools and technologies to gather, store, and analyse 此外，公司亦採用不同工具和技術以收集、
data, ensuring that insights are effectively shared across the organisation. Following 儲存和分析數據，確保各部門掌握最新的市
strict rules and compliance on data governance, we leverage these data and insights 場動向，並在嚴格的資料管理規範下，利用
to make informed strategic decisions to ensure that we are on track to achieve our 數據制定決策，實現業務績效的目標。
business objectives.

Workforce 工作團隊

Octopus implements a comprehensive people strategy with a strong emphasis on 八達通透過「人才管理計劃」實施全面的人
training, development, and succession planning through the Talent Management 才策略，著重員工的培訓、發展和傳承。
Programme. In 2024, the Management Trainee Programme was launched to bring in 公司於2024年推出「見習行政人員培訓計
fresh graduates, enhancing the organisation’s cognitive diversity, harnessing new ideas 劃」，招募應屆畢業生加入，為公司注入動
and energy to best place Octopus for long-term success. 力並帶來更多元的思維，打造企業的長期
成功。
Octopus strives to make the workplace fun and vibrant by providing various
engagement activities, including on-site massages, sports classes, DIY workshops, 公司亦致力創造一個愉快的工作環境，安排
health seminars, and the newly established Dragon Boat Team in 2024. 各種活動予員工，當中包括按摩、運動課
程、DIY工作坊、健康講座，以及在2024年
Colleagues’ families are the extension of the Octopus organisation. We offer a Family- 成立的龍舟隊。
Friendly Programme (working 80% of a full-time job), flexible hours, a home-office
programme, personal time-off, wellness leave, family-friendly leave, Maternity Leave 八達通亦同樣關心員工的家庭。員工可選擇
of up to 18 weeks, and Paternity Leave of up to 15 days. 不同的工作模式，包括「家庭友善計劃」
(工作時間為全職工作的 80%)、彈性工作時
間及在家辦公計劃；並享有每月共四小時的
個人休假、身心健康假、關顧家庭假、長達
18周的產假，以及長達15天的侍產假等。

2024年度香港管理專業協會優質管理獎 23