Page 47 - HKMA Training Award 2019 Souvenir Programme

Special Awards

Best in Cultural Change

“ ‘PLC Starts with Me’: Powering our New World Strategy”
Lane Crawford

Comments from Examiners
The programme objectives were clearly demonstrated, delivering the values of Passion, Learning and Collaboration (PLC) to its staff across Hong Kong
and China. The programme adopted an innovative and comprehensive approach to encourage employees to live out values and become leading lights.
The team focused not only on the concept but giving practical tools and workshops to help everyone understand and behave in their daily lives, at work
and in private. Their continuous efforts to sustain the journey by inviting new joiners to go through the SPARK PLC workshop as part of orientation was
impressive.

Best in Stakeholder Engagement

“Career Development Programme”
PizzaExpress

Comments from Examiners
The Career Development Programme was well-thought out, with quantifiable objectives and delivery. The team was able to engage operational
management in the first steps of needs analysis and initial design. A lot of design elements emphasized on “in” restaurant trainers to enhance ownership
at operation level and to prevent disconnection between the training and the actual performance. Regular and structured feedback from stakeholders
ensured the continuity and constant improvement of the programme. These led to measurable benefits and a more positive working environment for the
diverse group of employees.

AWARD FOR EXCELLENCE IN TRAINING AND DEVELOPMENT 2019 45