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Excellence Award

“SC Learning Academy” Special Awards

Standard Chartered Bank (Hong Kong) Limited
Excellence in Future Talent Development
Excellence in Future Skills Development

At Standard Chartered, training and development for staff is a critical component of the Bank’s transformation journey and a core proposition of our
people strategy. The Bank has been a successful organization for more than 160 years because of the ability to transform and innovate according to the
need of time. As the future of work is evolving, and on Standard Chartered to embrace the opportunities this presents and turbocharge the delivery of
the training and development strategy.
Standard Chartered is showcasing the SC Learning Academy for 6,000+ colleagues in Hong Kong which has enabled them to drive innovation by
building a future ready workforce enabled by digital skills, organizational adaptability and leadership at every level. The Bank is also proactively shaping
the organizational culture to become more responsive to customers, be more willing to take risks, and deliver improved connection across functions.
1. Driving innovation through enhanced digitalization and continuing to reimagine the future
Standard Chartered has launched an online learning platform diSCover, an artificial intelligence powered digital platform with one-stop learning
solutions and is accessible via the banking platform and mobile app. 9 future skills academies have been created by the Bank’s own experts to drive
continuous learning on key future skills. As part of the focus on innovation and technology, an internal virtual marketplace had also been rolled out
where colleagues can connect skills, experience and aspirations with suitable short-term, on-the-job learning opportunities using machine learning and
AI. Every year, the Bank also runs Global Learning Week (GLW) across 59 countries/markets to inspire and support colleagues in thinking about their
growth and development goals. This year, the theme is “Reimagine the future”, focused on sharing knowledge and insights among all colleagues through
a combination of virtual sessions, game-based simulations and self-learning. There is a record-high participation with 1,400 colleagues embracing
continuous learning and honing skills needed to be future-ready.
2. Creating breakthrough: paving the ways to success and investing in the People
Standard Chartered believes the development of its people is core to achieve the growth ambitions and a path to success for the Bank therefore it is
hugely focused on enabling colleagues to develop within the network and meet their career aspirations. The Bank had rolled out 4 Business specific
Academies, providing an accelerated path for young talents to remain relevant in the evolving workforce requirements including,
• Consumer, Private and Business Banking (CPBB) Affluent Academy
• Wealth Academy
• Corporate, Commercial and Institutional Banking (CCIB) Future Ready Workforce Programme
• GBA academy
The Bank has also orchestrated additional career progression opportunities and provides more structured career paths through launching multiple
Talent Accelerator programmes for colleagues to “understand self”, “grow self” and “grow others”.
3. Reiterate the commitment on building a sustainable future-ready workforce on Fintech, Sustainability and Sustainable Finance
Development
The Bank is committed to increase fintech savvy workforce and targeted to increase 75% of the fintech skills of the workforce in three years’ time.
Standard Chartered has invested HKD60 million and launched The University of Hong Kong - Standard Chartered Hong Kong 150th Anniversary
Community Foundation FinTech Academy ("HKU-SCF FinTech Academy") with a five-year initiative to develop 1,000 future fit talents to address the
growing opportunities in the Fintech space. This is a center of innovation for nurturing talents to shape the FinTech industry across the region. The Bank
have also partnered with HKU-SCF FinTech Academy to sponsor 1,500 colleagues on FinTech online courses and the female senior executives from the
Bank have also provided one-to-one mentorship to HKU's female FinTech students. Standard Chartered aims to nurture FinTech professionals to tackle
disruptive technologies and creates a tangible and lasting impact on the banking and financial industry. To support the employees proactively with
additional knowledge, the Bank have recently rolled out an internal learning programme, Sustainable Finance Blue Belt curriculum for colleagues with
the aim of level setting foundational Sustainable Finance knowledge across the Bank.
Standard Chartered’s sincere efforts achieved the right impact for its people. It runs an annual survey to listen to the voice of the staff. Their feedback
is encouraging, the data has illustrated that there is very high satisfaction level on the Bank creating learning environment for the staff and the index
continues to trend upwards year on year. This definitely motivates the Standard Chartered to strive for the best in this area.

Comments from Adjudicators
The programme is very target oriented with a clear goal of development for the staff and skills training which catered to strategic values of the Bank. It
encouraged a continuous learning culture within the organization and also tailored to individuals’ needs with a wealth of support from corresponding HR
measures.
Effective blend of new and exciting trends, including AI and opportunities for career advancement in the Greater Bay Area contributed significantly to
unleashing hidden talents within the organization.
All in all, an innovative programme with good internal strategies in addition to partnership with education institutions to groom future leaders for the
organization as well as for the industry as a whole.

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AWARD FOR EXCELLENCE IN TRAINING AND DEVELOPMENT 2022

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