The team features highly accomplished HR, T&D, management, and business professionals, with proven success and a track record over a wide swath of industries and sectors. In particular, our Principal Consultants offer a unique mix of business acumen and management expertise.
Eliza Ng is a highly accomplished HR professional with extensive experience in senior executive roles across diverse organizations. Her expertise and proficiency in HR and transformation management strategically drive organizational success. She actively engages with professional organizations like HKMA, HKGCC, and HKIHRM, contributing to community initiatives. Her executive acumen, unwavering commitment to excellence, and continuous dedication make her an invaluable asset to both organizations, the broader HR community, and a catalyst for positive change.
Eliza is a well respected member of the HR community and has contributed significantly to the field through her involvement in various professional organizations. Since 2011, she has served as a member of the Hong Kong Management Association's (HKMA) People Development Management Committee, and assisted them as one of their Board of Examiner of their HKMA Award for Excellence in Training and Development, where she uses her expertise to identify and recognize best practices in training and development. Eliza has also served in the Executive Committee of the Chamber's Women Executives Club of The Hong Kong General Chamber of Commerce (HKGCC) since 2014 and the Manpower Committee of HKGCC since 2017, where she actively contributes to promoting women's leadership and advancing the workforce's development. Additionally, she has been a member of the Hong Kong Institute of Human Resource Management's (HKIHRM) ESG Committee since 2022, demonstrating her commitment to environmental, social, and governance issues.
Recognizing her outstanding vision and leadership, she was awarded "The Most Popular Business Leaders of the month" from Asia CEO Community in September 2020 and the "Best of the Best HR STAR of the Year" from CTgoodjobs in October 2020, highlighting her exceptional leadership skills and commitment to the HR profession.
Eliza’s other industry-related activities include serving as an Examination Moderator (honorary) for the Certification & Diploma Programmes in HR Management courses of the Hong Kong Baptist University (HKBU) and as a judge for various awards from JobsDB, CTgoodsjob, Employer of Choice, Human Resources Magazine, and Human Resources Online. To promote the industry standards and practices, she also joined the HKIHRM QF Focus Committee.
Kenneth Wai is a highly respected veteran of the hospitality industry with extensive expertise. As Assistant VP-HR for Shangri-La Group, he oversaw HR governance and served as a trusted business partner to General Managers and Resident Managers. He actively contributed to committees and boards, including the Steering Committee of the Hong Kong Total Quality Forum, promoting HR development and industry standards for long-term success.
Throughout his career, Kenneth has demonstrated exceptional skills in developing People Culture and HR Governance, which have been instrumental in aligning policies and procedures, implementing successful frameworks, and driving employee loyalty strategies. He is deeply passionate about enabling talent and delivering exceptional guest experiences and is dedicated to sharing his expertise with the community for sustainable growth, reflecting his commitment to the industry's long-term success.
Kenneth's contributions to the industry have been significant and far-reaching. He has been a highly active member of various committees and boards, including the Human Resources Development Committee of the Hong Kong Management Association since 2000, where he has played a pivotal role in driving human resources development in Hong Kong. He has also served on the Board of Examiners for the HKMA Award for Excellence in Training and Development since 2000, where he has used his extensive knowledge to recognize and promote best practices in training and development. Additionally, he was a member of the Steering Committee of the Hong Kong Total Quality Forum from 1998 to 2002, where he contributed to promoting excellence and quality in the industry. He also served as the Head of Staffing Committee for the Hong Kong Hotels Association HR Development Committee from 1991 to 2000, where he played a key role in developing and promoting industry standards and practices.
Overall, Kenneth's impressive track record, extensive experience, and deep commitment to the industry make him a highly respected and valued member of the hospitality community.
Ivy Leung is an HR and total quality management professional with a proven track record in spearheading organizational transformation and fostering business sustainability. She has held leadership positions across diverse industries, including hospitality, petrochemical, FinTech, and jewelry. She is serving as a member of the Cross-Industry Training Advisory Committee in the Human Resources Management sector of the Qualifications Framework.
Ivy has held various leadership positions throughout her career, including as Global Chief Intellectual Capital Officer at Chow Tai Fook Jewellery Group, Head of Human Resources and Administration at Octopus Holdings Limited, and Pre-opening team & Director of Intellectual Capital and Quality at Langham Place Hotel, Hong Kong. In these roles, she advised and assisted executive directors and boards to foster business sustainability and organizational transformation, developed and deployed total quality management system, revamped employee experience journey, reviewed and revamped the compensation and benefits system, developed and deployed competency model and leadership development programmes, revamped performance appraisal systems, and managed succession planning system.
In her role as Head of Human Resources and Administration at Octopus Holdings Limited, she was appointed to be the Code of Conduct Officer in compliance with the requirements of the Hong Kong Monetary Authority. Through her contributions to corporate governance, Ivy has demonstrated a commitment to upholding ethical and professional standards while promoting excellence in the workplace. She is able to navigate complex regulatory frameworks and align corporate policies with best practices.
She is also committed to promoting good management practices and has been appointed by the Hong Kong Government to be a Cross-Industry Training Advisory Committee Member in the Human Resources Management Sector of the Qualifications Framework. She is also a member of the Board of Examiners for the Quality Award and Training & Development Awards for the Hong Kong Management Association.