Corporate Training Programmes

Corporate Training Programmes (CTP) of HKMA

The HKMA in-house corporate training and development services are specially designed programmes geared to the particular needs of individual companies. Programmes are job-related and application-oriented, tailored to meet the requirements of organizations in terms of training needs, contents, schedule and venue.

Our Philosophy

“If the trainee has not learned, the trainer has not taught.”

emphasize applications on work-life situations with learned skills
stimulate learning rather than teaching
provide total service before and after completion of the programme

Holistic Training Model

Pre-course
Meeting with the management Pre-course study questionnaire Focus Group Meeting Revision of training contents after pre-course study Tailor-made training materials to suit actual requirements Self-evaluation exercise(s) Specially designed checklist and/or observation sheet Special studies – mystery shopper etc

The Course
Conducted by two consultants wherever needed Conducted by practical managers experienced in the field Adopt interactive and participative approach Mind-setting with practicable approach Adopt experiential learning approach to stimulate learning Emphasize study on real work-life situations Addressing concerns and expected problems Stimulate interests for further learning Provision of related reference materials for further exploration Conduct mid-course meeting for continuous assessment if needed

The Course

Conducted by two consultants wherever needed
Conducted by practical managers experienced in the field
Adopt interactive and participative approach
Mind-setting with practicable approach
Adopt experiential learning approach to stimulate learning
Emphasize study on real work-life situations
Addressing concerns and expected problems
Stimulate interests for further learning
Provision of related reference materials for further exploration
Conduct mid-course meeting for continuous assessment if needed

Post-course
Programme evaluation with graphic presentation Future TNA – Training Needs Analysis Pre- and post-course study and comparison Post-course Observation Report Free email consultation for 3 months Discount for further day-time study on other HKMA programmes Conduct post-course meeting

Approaches

Interactive, participative, experiential learning, relaxing and fun, concern on mind-set, applicational for learned skills, emphasize on real work-life situations, addressing concerns and expected problems, stimulate interest for further learning.

Programme Methodology*

PowerPoint presentation (Bilingual in English and Chinese)
Training films and discussions
Self-evaluation exercises
Tailor-made management study cases
Video recording on practices
Management game/simulation
Role-plays
Experiential Learning Approach
Out-class syndicate work or project

* Depending on needs of the programme and/or the client.

Common Management Subjects

Better Appraise your Staff
BPR: Business Process Re-engineering
Performance enhancement through Coaching
Effective Change Management
Effective Communication and Coordination
Advanced Communication skills
CRM: Customer Relationship Management
Handling staff Conflicts
Today’s Customer Service
Work allocation and Delegation of your work
Execution is everything
Practical business Email Writing
Introduction to HRM: Human Resource Management
Interpersonal Communication
Better Interpersonal Skills
Effective Managerial/ Supervisory Skills
MBO: Management By Objectives and Effective Supervision
Becoming an effective Leader
How to better Motivate your Saff
Effective Negotiation Skills
Effective Planning and Control
PMS: Building up your performance management system
Effective Presentation Skill
Effective handling of Problematic Customers
How to better handle Problematic Staff
Effective Project Management
Quality Management
Enhancing your Sales Skill
Stress Management
Building up effective working Team (By Experiential Learning Approach)
TTT: Train-the-trainer programme
Any other management training

Why choose our Corporate Training Services

Concern on mind-set
Application of learnt skills
Proven record for good value

Enquiries

Mr Ronnie Chan
Phone: 2774 8526
Email: ronnieChan@hkma.org.hk

General Enquiry Hotline
Phone: 2774 8500 or 2774 8501