Management Consultants provide valuable and innovative advice to organizations to improve their performance. They may assist in areas such as the formulation of new strategies, helping the organization prepare for change, identifying and managing risks, training and developing her staff, or simply improving the ways the firm has been functioning.

There were large possibility of disagreement happened to a “consultancy assignment” between a Management Consultant and a client, or a firm. Such disappointment ruined the reputation, and bad words would be spread out to friends and other business owners.

In order to avoid all that confusion and grievances, the ISO 20700:2017 Guidelines for Management Consultancy Services was developed by CMC-Global (International Council of Management Consulting Institutes, ICMCI) with International Organization for Standardization (ISO). It aims to improve the transparency and understanding of consultancy assignments between service providers of management consultancy and their clients.

The ISO 20700 training programmes are jointly organized by The Hong Kong Management Association (HKMA) and The Institute of Management Consultants Hong Kong (IMCHK). IMCHK is the professional body that sets and maintains high standards of quality, independence, objectivity, and integrity for Certified Management Consultants originating in Hong Kong and Macau.

The International Standard (ISO 20700) enables:

• The service providers to well understand the client’s expectation and reduce risk in management consultancy service;
• Management consultants communicate effectively with clients and build trust with them;
• A “check list” to be used to ensure all procedures and expectations are listed out promptly; and
• Consultants can contribute their expertise, advice, and supports to the clients’ organization with no barriers.