ISO 20700 2-hour Seminar

ISO 20700 A Standard for Outstanding Practices (2-hour Seminar)

What to Expect of Consultants and Service Providers?

(IMCHK accredited training programme. Participants can earn 2 CPD units for their continued membership enrolment with IMCHK)

Management Consultants provide valuable and innovative advice to organizations to improve their performance. They may assist in areas such as the formulation of new strategies, helping the organization prepare for change, identifying and managing risks, training and developing her staff, or simply improving the ways the firm has been functioning.

There were large possibility of disagreement happened to a “consultancy assignment” between a Management Consultant and a client, or a firm. Such disappointment ruined the reputation, and bad words would be spread out to friends and other business owners.

In order to avoid all that confusion and grievances, the ISO 20700:2017 Guidelines for Management Consultancy Services was developed by CMC-Global (International Council of Management Consulting Institutes, ICMCI) with International Organization for Standardization (ISO). It aims to improve the transparency and understanding of consultancy assignments between service providers of management consultancy and their clients.

The ISO 20700 training programmes are jointly organized by The Hong Kong Management Association (HKMA) and The Institute of Management Consultants Hong Kong (IMCHK). IMCHK is the professional body that sets and maintains high standards of quality, independence, objectivity, and integrity for Certified Management Consultants originating in Hong Kong and Macau.

Application & Brochure

Commencement Date:

23 April 2021 (Fri)

Application Deadline:

16 April 2021 (Fri)

Mode of Instruction:

Face-to-face / Online
Due to current COVID-19 situation, the mode of instruction might be changed from face-to-face to online teaching if necessary in the event that face-to-face classes cannot be held. The Association will contact the students concerned with details of such arrangements as necessary.


The International Standard (ISO 20700)

The International Standard (ISO 20700) enables:

  • The service providers to well understand the client’s expectation and reduce risk in management consultancy service;
  • Management consultants communicate effectively with clients and build trust with them;
  • A “check list” to be used to ensure all procedures and expectations are listed out promptly; and
  • Consultants can contribute their expertise, advice, and supports to the clients’ organization with no barriers.



Upon completion of the seminar, participants should be able to:

  • Understand the requirements set by ISO 20700;
  • Find out the values of ISO 20700; and
  • Understand how to work with service providers.
  • Introduction to Self-Declaration Checklist
  • How to apply the Self-Declaration Check List on services
  • Benefits of service providers and clients

Dr. Samson Ma
Honorary Secretary of Institute of Management Consultants HK (IMCHK)
Academic Fellow of International Council of Management Consulting Institutes (ICMCI)

Dr. Ma is an independent consultant and associate partner of international consulting firms. He has 25 years experience in the delivery of consultancy services supporting over 60 consulting projects, spanning business change, industry migration, technologies adoption, and strategy formulation to governments and corporations in Asia-pacific area. He is a Certificated Fellow of Management Consultant (FCMC) and Chartered Information Technology Professional (CITP) with 15 years of experience in delivering training and publishing books/articles in management.


The ISO 20700 training programme targets to Management Consultants and those who are interested in pursuing his/her career in Management Consulting field.


Cantonese (supplemented with English terminologies). Course materials are in English.


HK$100 (HKMA or IMCHK member**) / HK$300 (Non-member)

** copy of the IMCHK membership card should be provided


Participants who have attended the “ISO 20700 – A Standard for Outstanding Practices” (GSOP) in the past can attach the copy of the “Record of Attendance” to enjoy HK$300 (HKMA or IMCHK member) / HK$100 (Non-member) discount when enroll for ISO 20700 for Consultancy & Service Providers (1-day training).


Course Details

Winnie Sit
Phone: 2774 8573

General Enquiry / Course Enrolment / Membership

Phone: 2774 8500 / 2774 8501
E-mail: /
Fax: 2365 1000