Introduced by The Hong Kong Management Association (HKMA) in 1991, the HKMA annual Quality Award aims to give recognition to companies in Hong Kong which have made a lasting commitment to quality management and also to provide an opportunity for companies to share with one another their best practices. Professor Joe Ngai JP, Chairman of Greater China, McKinsey & Company served as the Guest of Honour of the occasion and delivered a keynote speech at the Award Presentation Ceremony held on Monday, 17 October 2022 at JW Marriott Hotel Hong Kong.

The results of the 2022 HKMA Quality Award were announced by Dr Jacob Kam, Chairman of the Award Organizing Committee and Executive Committee and Council Member of HKMA. This year, a total of five companies were recognized according to a comprehensive set of judging criteria developed based on the Baldrige Criteria for Performance Excellence Framework, which covers seven aspects, including Leadership; Strategy; Customers; Measurement, Analysis and Knowledge Management; Workforce; Operations; and Results. The Awards were presented by Professor Joe Ngai, Ir Alkin Wong, Mr S K Cheong, and Dr Y K Pang respectively.

Dr Y K Pang said: “Since the launch of The HKMA Quality Award in 1991, the Award has inspired many organizations to benchmark themselves against the very best in various industries, and to step up their improvement efforts; thereby achieving impressive enhancement in competitiveness, performance and business results.”

Hong Kong Air Cargo Terminals Limited won the Grand Award. Dr Kam highlighted that “This company operates the world’s largest air cargo terminal, with a staggering capacity of up to 3.5 million tonnes of cargo a year. It is an industry trend-setter, delivering the highest levels of efficiency, reliability, security and customer service. With its world-class facilities, innovative process management, and proprietary technology, the company has earned numerous “world’s number one” accolades. Its success story is not only about the company, but also about Hong Kong as the world’s leading air cargo hub. Its achievement is well proven, winning the Grand Award not once, but twice!”

Professor Ngai said “I am glad that HKMA here is looking at the innovation and management. These are what we need.” He emphasized that innovation may not be easily accepted by everyone, but a leader should make courageous decision to make big moves towards business success. He also shared that instead of working hard, it is more effective to choose the right industry, geography, sector and segment to make your effort.

Going forward, the Award will continue to promote best practices in Total Quality Management as well as experience sharing among different companies.

The results of the 2022 HKMA Quality Award were as follows:

Grand Award
Hong Kong Air Cargo Terminals Limited

Excellence Award
DHL Express (Hong Kong) Limited

Outstanding Award
Leo Paper Group

Special Award for Established and Medium Enterprises
Medialink Group Limited

Special Award for Small Enterprises and Start-ups
Shing Hing Plastic Manufacturing Limited

Members of the Panel of Judges

• Dr Y K Pang GBS JP, Deputy Managing Director, Jardine Matheson Ltd (Chairman)
• Ir Alkin Kwong JP, Chairman and Chief Executive, Hong Yip Holdings Ltd
• Mr Stephen Leung, Former Country Manager, Pfizer Corporation Hong Kong Ltd
• Mr Yasuyuki Matsumoto, Chairman and President, FUJIFILM Business Innovation (China) Limited
• Mr Martin Murray, Financial Director, Swire Pacific Limited
• Mr Peter Ng, Vice President, Technology, Enabling Technology Group, ASMPT Technology Hong Kong Limited
• Mr Keith Siu, Chief Operating Officer (HK and Macau), Maxim’s Caterers Limited
• Mr Wan Chi Tin, Managing Director, The Hongkong Electric Co Limited
• Mr Rex Wong JP, Chief Executive Officer, Kum Shing Group

Members of Board of Examiners

• Professor Matthew Yuen, Professor Emeritus, Department of Mechanical and Aerospace Engineering, The Hong Kong University of Science and Technology (Chairman)
• Mr Fred Chiu, Executive Director & Company Secretary, Town Ray Holdings Ltd
• Mr Daryl Choy, Chief Marketing Officer, Tricor Hong Kong
• Mr Frankie Cheng, Senior Environmental Health and Safety Manager, Synergis Management Services Limited
• Mr Charles Ho, Senior Learning & Development Manager, MTR Corporation Ltd
• Mr Peter Jung, Executive Director, Milton Exhibits Group
• Ms Katherine Lau, General Manager, Internal Audit & Sustainability, FUJIFILM Business Innovation Hong Kong Limited
• Dr Brenda Lee, Founder & Director, Gold Rank Consultants Ltd
• Ms Ivy Leung, Global Chief Intellectual Capital Officer, Chow Tai Fook Jewellery Group Ltd
• Mr Teddy Liu, General Manager – Group Audit & Management Services, New World Development Company Ltd
• Ms Louisa Tam, Hospital Category & Tender Lead, Pfizer Corporation Hong Kong Ltd

Members of the Organizing Committee

• Dr Jacob Kam, Chief Executive Officer, MTR Corporation Limited (Chairman)
• Ms Diane Chan, Publisher, Hong Kong Economic Times and Sky Post, General Manager
• Ms Mary Huen, Cluster CEO, Hong Kong, Taiwan & Macau and Chief Executive Officer, Hong Kong, Standard Chartered Bank (Hong Kong) Ltd
• Mr Wilson Kwong, Chief Executive, Hong Kong Air Cargo Terminals Limited
• Mr Patrick Lee, Co-Founder and Vice Chairman, C-POLAR Biotech Limited
• Ms Elaine Liu, Group Associate Director & Chief Human Resources Officer, Sino Land Co Ltd
• Mr Paul Poon, Vice Chancellor – CLP Power Academy, CLP Power Hong Kong Ltd
• Ir Ben Wong, Chairman and Chief Executive Officer, SATS HK Limited
• Mr Peter Yan, Chief Executive Officer, Hong Kong Cyberport Management Company Limited

Lead Award Sponsors

• ASMPT Limited
• Kerry Logistics Network Limited
• Swire Pacific Limited

Grand Sponsor of the Award Presentation Ceremony

• MTR Corporation

Award Sponsors

• Hong Kong Air Cargo Terminals Limited
• Hong Kong and China Gas Co Limited
• Hong Kong Housing Society
• Hong Kong Jockey Club
• Hongkong Electric Co., Limited
• Hong Yip Service Company Limited
• The Kowloon Motor Bus Co (1933) Limited
• Maxim’s Group
• SATS HK Limited
• Sino Group
• SOCAM Development Limited
• Synergis Management Services Limited
• Town Ray Holdings Limited
• Urban Renewal Authority

Sponsors of the Award Presentation Ceremony

• AECOM Asia Company Limited
• Ernst & Young Group Limited
• Gammon Construction Limited
• Hong Kong Cyberport Management Limited
• Standard Chartered Bank (Hong Kong) Limited

Media Sponsor

• Hong Kong Economic Times

Document Solutions Sponsor

• FUJIFILM Business Innovation Hong Kong Limited

Sole Trophy Sponsor

• Chow Tai Fook Jewellery Group Ltd

About the HKMA Quality Award
The Association introduced the annual Quality Award in 1991 to give recognition to those companies in Hong Kong which have made a lasting commitment to quality and also to provide an opportunity for companies to share with one another their experience in Total Quality Management.

For more information, please visit the website of the HKMA Quality Award at: www.hkma.org.hk/qa.
For enquiries on the Award, please contact Mr Jin Sze on 2774 8504.

About The Hong Kong Management Association
The Hong Kong Management Association (HKMA) was established in 1960. As a non-profit making professional organization, its vision is to be the leading professional organization advancing management excellence in Hong Kong and the Region. To nurture human capital through management education and training at all levels, the Association offers over 2,000 education and training programmes and activities to more than 50,000 participants annually. A diverse range of programmes are provided including Bachelor, Master and Doctoral degrees offered in partnership with prestigious universities worldwide; Diploma programmes; Certificate courses; Distance Learning courses; as well as seminars and workshops for business executives and professionals. To promote best practices in management, the Association organizes forums and conferences as well as nine annual business awards, which are recognized as the highest accolades of the business community, providing an exemplary model for business professionals to follow and benchmark. With a membership of 13,000 executives and 500 companies, from multinationals to SMEs, the Association offers a wide range of activities through its six Specialist Clubs and provides members with an excellent platform for exchange of ideas, networking and personal development.

Issued by The Hong Kong Management Association on Tuesday, 18 October 2022.