The job of executive secretary is evolving rapidly. Advanced technology in the form of PCs is simplifying the job and freeing the secretary – and this is a time of challenge and opportunity for the executive secretary.
The objective of this course is to enable the executive secretary, whose technical skills are proven, to expand professional and personal skills and thus to take on more advanced areas of responsibility.
Many managers are unaware of the potential for proactivity and creativity within their own assistants. Thus, they often do not help them to grow – and both remain frustrated and, ironically, overworked! But the executive secretary, aware of this vicious circle, can initiate the process which permits the team to become more effective and allows the secretary to develop.