How to Manage Disagreement and Conflicts Constructively

How to Manage Disagreement and Conflicts Constructively


It is natural to have conflicts in an organisation. Conflict is a necessary evil but it can be constructive when handled well. A team that always agrees unanimously is unlikely to bring creativity or alternative ideas, thus stifling innovation and restricting growth. Unfortunately, workplace conflicts, whether personal or team conflicts, create barriers and lead to an unnecessarily prolonged decision-making process. How conflicts are managed and resolved will have a significant impact on team effectiveness, morale, motivation and ultimately talent retention as most people find it tiring to have to deal with company politics and may choose to leave. For the benefits of all involved, it is crucial that we learn how to manage and resolve conflicts constructively.

The purpose of this workshop is to help managers and supervisors understand the sources and types of conflicts, and to provide methods for conflict management and resolution.

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Information at a Glance

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Tuition fee for Non-members:


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Due to current COVID-19 situation, the mode of instruction might be changed from face-to-face to online teaching if necessary in the event that face-to-face classes cannot be held. The Association will contact the students concerned with details of such arrangements as necessary.



Course Details

Ms Winnie Co
Phone: +852 2774 8594

General Enquiry / Course Enrolment / Membership Information

Phone: +852 2774 8500 or +852 2774 8501
Fax: 2365 1000

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