Broadly speaking, mental health in Hong Kong has been on the decline over the past nine months. The psychological impact of prolonged social unrest, a faltering economy and fear of deadly contagion is taking its toll on many. Still, there are those that hold their heads high, carry on and will emerge successfully from this chapter, ahead of others. What is their secret? How can managers set the right tone and pace in their organisations to rise above adversity and achieve higher performance? What must they do to turn collective pain into emotional gain?