Due to COVID-19 and its impact on flight schedule, this course has been postponed to July/August. Exact dates will be confirmed later.
At the end of the workshop, participants will be able to:
- Define a negotiation process that is positive, proactive and interest-driven that are mutually beneficial
- Identify the steps and prepare for negotiations
- Respond to different tactics and scenarios during negotiation
- Develop options and commit to a workable solution that both side can commit