SG-A6859-2020-1-F – The Hong Kong Management Association
Coping with Problem People and Difficult Situations

Coping with Problem People and Difficult Situations


‘Difficult people’ is a term synonymous with ‘problem people’, and difficult people are often problematic. They could be your colleagues, friends, clients, customers or even yourself. While most people do not deliberately set out to be difficult or problematic, sometimes, they are unable to control their emotions or inner self.

During the workshop, you will also learn about yourself and your possible role in complicating these situations. More importantly you will learn the art of managing such people while learning how not to allow other people’s emotions or unreasonable behaviour to affect you.

Early Bird Discount

Deadline for Discount:

March 20, 2020

Information at a Glance

Commencement Date:

April 20, 2020

Tuition fee for Members:


Tuition fee for Non-members:


Medium of Instruction:



Course Details

Ms Diana Li
Phone: 2774 8552

General Enquiry / Course Enrolment / Membership Information

Phone: 2774 8500 or 2774 8501
Fax: 2365 1000

Payment Methods