Coping with Problem People and Difficult Situations
Overview
‘Difficult people’ is a term synonymous with ‘problem people’, and difficult people are often problematic. They could be your colleagues, friends, clients, customers or even yourself. While most people do not deliberately set out to be difficult or problematic, sometimes, they are unable to control their emotions or inner self.
During the workshop, you will also learn about yourself and your possible role in complicating these situations. More importantly you will learn the art of managing such people while learning how not to allow other people’s emotions or unreasonable behaviour to affect you.
Information at a Glance
Code:
SG-A6859-2020-2-FCommencement Date:
Tuition fee for Members:
HK$2,780Tuition fee for Non-members:
HK$2,980Medium of Instruction:
EnglishMode of Instruction:
Face-to-faceEnquiry
Course Details
Ms Winnie Co | |
Phone: | 2774 8594 |
Email: | winnieco@hkma.org.hk |
General Enquiry / Course Enrolment / Membership Information
Phone: | 2774 8500 or 2774 8501 |
Email: | hkma@hkma.org.hk |
Fax: | 2365 1000 |