Workshop on Coping with Problem People and Difficult Situations

Workshop on Coping with Problem People and Difficult Situations

Overview

‘Difficult people’ is a term synonymous with ‘problem people’, and difficult people are often problematic. They could be your colleagues, friends, clients, customers or even yourself. While most people do not deliberately set out to be difficult or problematic, sometimes, they are unable to control their emotions or inner self. Learning the skills to deal with these people will certainly make working more effective, pleasurable and satisfying for you, decreasing your stress level and the stress level of the people around you for we sometimes “dump” our emotions on others, creating a vicious circle. During the workshop, you will also learn about yourself and your possible role in complicating these situations. More importantly you will learn the art of managing such people while learning how not to allow other people’s emotions or unreasonable behaviour to affect you.

Teaching Approach

  • Discussions, Videos, cases for demonstrations, skills practices, with feedback from co-participants and the Workshop Leader.
  • Lectures: Classroom. Or, depending on public health requirements – online only
  • English, but can supplement with Cantonese and Putonghua if needed, depending on the needs of participants.

Early Bird Discount

Deadline for Discount:

Information at a Glance

Code:

SG-A6859-2023-1-F

Commencement Date:

Tuition fee for Members:

HKD$2,780

Tuition fee for Non-members:

HKD$2,980

Medium of Instruction:

Cantonese / English

* Supplement with Cantonese and Putonghua depending on Participant Needs.

Mode of Instruction:

Face-to-face

Due to current COVID-19 situation, the mode of instruction might be changed from face-to-face to online teaching if necessary in the event that face-to-face classes cannot be held. The Association will contact the students concerned with details of such arrangements as necessary.

Brochure

Enquiry

Course Details

Ms Christine Choy
Phone: 2774 8517
Email: christinechoy@hkma.org.hk

General Enquiry / Course Enrolment / Membership Information

Phone: 2774 8500 or 2774 8501
Email: hkma@hkma.org.hk
Fax: 2365 1000

Payment Methods