A Holistic, Systematic and Rational Approach to Problem Solving & Decision Making

A Holistic, Systematic and Rational Approach to Problem Solving & Decision Making


Decision making and problem solving usually come hand in hand. Often, decisions need to be made because there are issues and problems to be resolved.

In a research done with 100 CEOs in the United States, solving operational problems was rated as number 2 in terms of importance in a list of characteristics of a leader. This demonstrates how crucial problem solving is.

Companies depend on middle management and frontline team members to fundamentally eliminate and fix problems. Their ability to think through problems, objectively analyze and solve them will have a direct impact on company quality, service levels as well as profitability.

This workshop provides a holistic, systematic and rational approach to problem solving and decision making based a better understanding of the issue and clarity of facts.

Information at a Glance

Commencement Date:

Tuition fee for Members:


Tuition fee for Non-members:


Medium of Instruction:


Mode of Instruction:


Due to current COVID-19 situation, the mode of instruction might be changed from face-to-face to online teaching if necessary in the event that face-to-face classes cannot be held. The Association will contact the students concerned with details of such arrangements as necessary.



Course Details

Ms Winnie Co
Phone: +852 2774 8594
Email: winnieco@hkma.org.hk

General Enquiry / Course Enrolment / Membership Information

Phone: +852 2774 8500 or +852 2774 8501
Email: hkma@hkma.org.hk
Fax: 2365 1000

Payment Methods