Coaching is an effective leadership tool. The role of a manager or leader is to direct, monitor and coach team members to perform to the standards and expectations required. The approach to coaching will depend on the development level of team members.

It is the manager’s responsibility to build talent and expand organisation capabilities. Both coaching and mentoring are key skills required of every manager to do just that.

This program deals with the skills, techniques and intricacies of coaching in leading team members at different performance levels and help each and every one succeed.