Subject:  Customer Services

Courses

Subject: Customer Services 
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Early Bird  Early Bird Discount
TFund  Talent Development Fund
   Available for Online Instruction
    Available for Face-to-face or Online Instruction
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Result
The Hong Kong Management Association
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints
Starting Date
9 Apr 2023
Language
English
DETAILS

N-87542-2023

The Hong Kong Management Association
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction
Starting Date
9 Apr 2023
Language
English
DETAILS

N-87543-2023

香港管理專業協會
專業及優質顧客服務態度及技巧訓練證書課程
開課日期
10 May 2023
語言
廣東話
詳情

CB-80167-2023-1-L

The Hong Kong Management Association
Workshop on Coping with Problem People and Difficult Situations
Starting Date
25 Apr 2023
Language
Early Bird
DETAILS

SG-A6859-2023-1-F

香港管理專業協會
新常態下卓越客戶服務體驗及關係管理工作坊
開課日期
2 Jun 2023
語言
廣東話
Early Bird
詳情

SGB-86755-2023-1-FC

The Hong Kong Management Association
Service Excellence(TM) for Frontline Service Providers and Supervisors
Starting Date
6 Jun 2023
Language
Early Bird
DETAILS

SG-86788-2023-1-F

The Hong Kong Management Association
Dealing with Difficult Customers
Starting Date
13 Jun 2023
Language
Early Bird
DETAILS

SG-86721-2023-2-F

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