Subject:  Customer Services

Courses


Subject: Customer Services 
The Hong Kong Management Association
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints
Starting Date
9 Mar 2026
Language
English
DETAILS

N-87542

The Hong Kong Management Association
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction
Starting Date
9 Mar 2026
Language
English
DETAILS

N-87543

The Hong Kong Management Association
Customer Experience Specialist Certificate Programme  
Language
English
DETAILS

CXU-40697-2025-1-NL

The Hong Kong Management Association
Dealing with Difficult Customers
Starting Date
13 May 2026
Language
English / Cantonese
Early Bird
DETAILS

SG-86721-2026-1-F

The Hong Kong Management Association
Workshop on Excellent Customer Experience and Relationship Management in the AI Era
Starting Date
24 Jul 2026
Language
Cantonese
Early Bird
DETAILS

SGB-86755-2026-1-FC

The Hong Kong Management Association
Service Excellence(TM) for Frontline Service
Starting Date
8 Sep 2026
Language
English / Cantonese
Early Bird
DETAILS

SG-86788-2026-1-F

The Hong Kong Management Association
Effective Selling Skills through Customer Engagement for Maximum Results
Starting Date
9 Sep 2026
Language
English / Cantonese
Early Bird
DETAILS

SG-86862-2026-2-F




Past Courses


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Doctoral Degree
Master's Degree
Bachelor's Degree
Diploma
Certificate Course
Seminar & Workshop
Event
CEF  CEF Reimbursable Course
GSF  GSF Course
Early Bird  Early Bird Discount
TFund  Talent Development Fund
SY  Susan Yuen Fellowship & Research Foundation Scholarships
PTSGLS  Professional Training on Smart and Green Logistics Scheme
   Available for Online Instruction
    Available for Face-to-face or Online Instruction