Subject: Customer Services
The Hong Kong Management Association
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints
Starting Date
9 Mar 2026
Language
English
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DETAILS |
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N-87542 |
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The Hong Kong Management Association
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction
Starting Date
9 Mar 2026
Language
English
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DETAILS |
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N-87543 |
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The Hong Kong Management Association
The Hong Kong Management Association
Dealing with Difficult Customers
Starting Date
13 May 2026
Language
English / Cantonese
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Early Bird
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DETAILS |
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SG-86721-2026-1-F |
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The Hong Kong Management Association
Workshop on Excellent Customer Experience and Relationship Management in the AI Era
Starting Date
24 Jul 2026
Language
Cantonese
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Early Bird
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DETAILS |
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SGB-86755-2026-1-FC |
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The Hong Kong Management Association
Service Excellence(TM) for Frontline Service
Starting Date
8 Sep 2026
Language
English / Cantonese
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Early Bird
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DETAILS |
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SG-86788-2026-1-F |
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The Hong Kong Management Association
Effective Selling Skills through Customer Engagement for Maximum Results
Starting Date
9 Sep 2026
Language
English / Cantonese
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Early Bird
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DETAILS |
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SG-86862-2026-2-F |
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Past Courses
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CEF CEF Reimbursable Course
GSF GSF Course
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TFund Talent Development Fund
SY Susan Yuen Fellowship & Research Foundation Scholarships
PTSGLS Professional Training on Smart and Green Logistics Scheme
Available for Online Instruction
Available for Face-to-face or Online Instruction