Subject:  Customer Services

Courses


Subject: Customer Services 
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    Available for Face-to-face or Online Instruction
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The Hong Kong Management Association
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints
Starting Date
9 Dec 2024
Language
English
DETAILS

N-87542

The Hong Kong Management Association
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction
Starting Date
9 Dec 2024
Language
English
DETAILS

N-87543

The Hong Kong Management Association
Service Recovery
Starting Date
10 Dec 2024
Language
Cantonese
DETAILS

CF-47770-2024-1-F

The Hong Kong Management Association
Golden Service Standards for Driving Business Results
Starting Date
14 Jan 2025
Language
Cantonese
DETAILS

CF-47771-2024-1-F

The Hong Kong Management Association
Certificate in Professional & Quality Customer Service Attitude and Skills Training
Starting Date
19 Feb 2025
Language
Cantonese
DETAILS

CB-80167-2025-1-F

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