Corporate Training Programmes

Corporate Training Programmes

Corporate Training Programmes (CTP) of HKMA

The HKMA in-house corporate training and development services are specially designed programmes geared to the particular needs of individual companies. Programmes are job-related and application-oriented, tailored to meet the requirements of organizations in terms of training needs, contents, schedule and venue.


Our Philosophy

“If the trainee has not learned, the trainer has not taught.”

  • emphasize applications on work-life situations with learned skills
  • stimulate learning rather than teaching
  • provide total service before and after completion of the programme

Holistic Training Model

Pre-course
  • Meeting with the management
  • Pre-course study questionnaire
  • Focus Group Meeting
  • Revision of training contents after pre-course study
  • Tailor-made training materials to suit actual requirements
  • Self-evaluation exercise(s)
  • Specially designed checklist and/or observation sheet
  • Special studies – mystery shopper etc

The Course
  • Conducted by two consultants wherever needed
  • Conducted by practical managers experienced in the field
  • Adopt interactive and participative approach
  • Mind-setting with practicable approach
  • Adopt experiential learning approach to stimulate learning
  • Emphasize study on real work-life situations
  • Addressing concerns and expected problems
  • Stimulate interests for further learning
  • Provision of related reference materials for further exploration
  • Conduct mid-course meeting for continuous assessment if needed

Post-course
  • Programme evaluation with graphic presentation
  • Future TNA – Training Needs Analysis
  • Pre- and post-course study and comparison
  • Post-course Observation Report
  • Free email consultation for 3 months
  • Discount for further day-time study on other HKMA programmes
  • Conduct post-course meeting


Approaches

Interactive, participative, experiential learning, relaxing and fun, concern on mind-set, applicational for learned skills, emphasize on real work-life situations, addressing concerns and expected problems, stimulate interest for further learning.


Programme Methodology*

  • PowerPoint presentation (Bilingual in English and Chinese)
  • Training films and discussions
  • Self-evaluation exercises
  • Tailor-made management study cases
  • Video recording on practices
  • Management game/simulation
  • Role-plays
  • Experiential Learning Approach
  • Out-class syndicate work or project

* Depending on needs of the programme and/or the client.


Common Management Subjects

  • Effective application of 5S
  • Better Appraise your Staff
  • Assertive Skills for better performance
  • BPR: Business Process Re-engineering
  • Performance enhancement through Coaching
  • Effective Change Management
  • Effective Communication and Coordination
  • Advanced Communication skills
  • CRM: Customer Relationship Management
  • Handling staff Conflicts
  • Today’s Customer Service
  • Work allocation and Delegation of your work
  • Execution is everything
  • Event Management
  • Practical business Email Writing
  • Introduction to HRM: Human Resource Management
  • Interpersonal Communication
  • Better Interpersonal Skills
  • Effective Managerial/ Supervisory Skills
  • MBO: Management By Objectives and Effective Supervision
  • Becoming an effective Leader
  • How to better Motivate your Saff
  • Effective Negotiation Skills
  • Effective Planning and Control
  • Practical Phone Skill
  • PMS: Building up your performance management system
  • Effective Presentation Skill
  • Effective handling of Problematic Customers
  • How to better handle Problematic Staff
  • Effective Project Management
  • Quality Management
  • Enhancing your Sales Skill
  • Stress Management
  • Building up effective working Team (By Experiential Learning Approach)
  • TTT: Train-the-trainer programme
  • Any other management training


Why choose our Corporate Training Services

  • Concern on mind-set
  • Application of learnt skills
  • Proven record for good value

Enquiries

Ms Gigi Hung
Phone: 2774 8544
Email: gigihung@hkma.org.hk

Mr Ronnie Chan
Phone: 2774 8526
Email: ronnieChan@hkma.org.hk

General Enquiry Hotline
Phone: 2774 8500 OR 2774 8501