Assessment Criteria

The assessment criteria for the Best Practices Award will embody core values from the Baldrige Excellence Framework that reflect the behaviors of organizations prioritizing quality and high performance. The nine criteria are:

1. Identification of Key Challenge
   Clearly articulate the primary challenges the initiative aims to address. This includes understanding internal and external factors affecting performance and recognizing specific areas for improvement.
2. Implementation
   Assess the effectiveness of the implementation process, including the clarity of the strategy, resource allocation, timelines, and stakeholder involvement.
3. Alignment with VMV
   Evaluate how well the initiative aligns with the organization's vision, mission, and core values, supporting the overarching strategic direction and reinforcing organizational commitment.
4. Innovation
   Assess how the initiative incorporates and champions innovation that contributes to achieving desired outcomes.
5. Valuing People
   Evaluate how the initiative embodies the principles of valuing people and how this contributes to achieving desired outcomes.
6. Organization Agility and Resilience
   Examine how the initiative fosters agility and resilience within the organization to achieve desired outcomes.
7. Stakeholder Engagement
   Evaluate the effectiveness of the initiative in engaging stakeholders, including how well it communicates, collaborates, and builds relationships with employees, customers, and other relevant stakeholders.
8. Delivery of Value and Results: Organizational Impact
   Assess the tangible impacts of the initiative on overall organizational performance, measuring improvements in efficiency, effectiveness, and achievement of specific goals.
9. Delivery of Value and Results: Societal Contribution
   Evaluate the broader societal impact of the initiative, assessing how it contributes to community well-being, social responsibility, and sustainable development.