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The search for QUALITY is the single most important force leading to organizational success and growth in both national and international markets. The organizations which will succeed are those that can maintain a dedication to Quality in each and every organizational function.

The HKMA Quality Award is the most prestigious business accolades presented by The Hong Kong Management Association since 1991. Based on the Baldrige Excellence Framework and modeled after various distinguished international quality awards, it recognizes organizations that demonstrate outstanding quality standards and a sustained commitment to excellence in management. The Award also encourages the sharing of best management practices across sectors.

The HKMA Quality Award features two prestigious categories:
Best Managed Organizations Award: Recognizes organizations that excel in total quality management, celebrating their resilience and sustained success as role models in their fields.
Best Practices Award: Honours outstanding campaigns and projects that exemplify total quality management and continuous improvement principles.


The Award Criteria are founded on the Baldrige Excellence Framework, which is a comprehensive leadership and performance management system comprising the Criteria for Performance Excellence, which address key dimensions of organizational excellence; Core Values and Concepts, which reflect the principles and behaviors of high-performing organizations; and Evaluation Guidelines, which provide direction for applying the Criteria and assessing processes and results.

The Criteria for Performance Excellence, which form the basis of the HKMA Quality Award, comprise an integrated set of questions that help organizations assess their management practices and enhance overall performance.


The HKMA Quality Award is modeled after the Malcolm Baldrige National Quality Award and is regarded as being on par with internationally recognized honors such as the Deming Prize and the European Quality Award.

MALCOLM BALDRIGE NATIONAL QUALITY AWARD

The Malcolm Baldrige National Quality Award, established by the US Congress in 1987 and named after Secretary of Commerce Malcolm Baldrige, is the highest national recognition for quality performance. It aims to promote quality awareness, drive improvements in national products and services, and enhance competitiveness in global markets.

DEMING PRIZE

The Deming Prize was established in Japan in 1951 by the Union of Japanese Scientists and Engineers (JUSE) to honor Dr W Edwards Deming’s contributions to industrial quality control. It is widely pursued by companies seeking to enhance their products, services, and overall performance through total quality control.

EUROPEAN QUALITY AWARD

The European Quality Award, first presented in 1992, recognizes outstanding achievement in Total Quality Management (TQM). To win, organizations must demonstrate that their TQM approach has significantly met the expectations of customers, employees, and other stakeholders over recent years.


  • Reward commitment to management excellence in a changing landscape
  • Elevate public recognition for top-tier quality management achievers
  • Foster best practice sharing for excellence and growth

  • Undergo a full "health check" of your organization and obtain valuable advice from respected quality experts
  • Benefit from a complimentary private workshop on Total Quality Management
  • Receive detailed recommendations and feedback on the strengths and weaknesses of your quality programme
  • Bring prestige to your organization
  • Showcase your business' brand and image in a competitive market
  • Gain extensive publicity and press coverage from Award Media Sponsors as a role model or resilience and sustained success
  • Boost pride and morale among your staff
  • Foster a culture of continuous improvement within your organization

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