Eligibility

The Best Practices Award welcome organizations from all industries, both local and international, to submit their campaigns, projects or plans that are enhancing the TQM. Each submission must specify one or more TQM dimensions it focuses on, in alignment with the Seven Criteria of the Malcolm Baldrige National Quality Award. Organizations are welcome to submit a maximum of 2 entries. The TQM dimensions are:

Leadership and Governance
Strategic Management
Operations and Workflow Management
Business Continuity and Risk Management
Workforce Management
Customer and Market Management
Community Engagement

Duration: The participating campaign, project, or plan MUST obtain measurable results from 2 years that can showcase its effectiveness.