Dealing with problematic employees can be a headache. It’s a challenge many leaders dread, yet you’ll inevitably have to deal with a problematic employee at some point, because problematic employee behavior drains your energy, saps your team’s morale, and destroys productivity. They can create a toxic work environment and lead to higher staff turnover, lower performance, and poor service user relations. That’s why leaders must know how to deal with problematic employees swiftly and effectively. This workshop is tailor-made for managers in the NGO working environment, helping them to enhance themselves in managing problematic staff, coaching their deficiencies, giving feedback and handling objections to maximize their performance.