Service Excellence for NGOs
简介
The purpose of any organization is to deliver value to its stakeholders. As manager, your job is to deliver value to your stakeholders. In this workshop, you will learn how to effectively and consistently deliver what your service users (one of your most important stakeholders) value the most – excellent customer service!
资讯一览
查询
课程资料
电话: | 3958 4805 |
电邮: | kennethchan@hkma.org.hk |
一般查询/课程报名/会员资讯
电话: | 2774 8500 或 2774 8501 |
电邮: | hkma@hkma.org.hk |
传真: | 2365 1000 |