Service Excellence for NGOs
簡介
The purpose of any organization is to deliver value to its stakeholders. As manager, your job is to deliver value to your stakeholders. In this workshop, you will learn how to effectively and consistently deliver what your service users (one of your most important stakeholders) value the most – excellent customer service!
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課程資料
| 陳先生 | |
| 電話： | 3958 4805 |
| 電郵： | kennethchan@hkma.org.hk |
一般查詢/課程報名/會員資訊
| 電話： | 2774 8500 或 2774 8501 |
| 電郵： | hkma@hkma.org.hk |
| 傳真： | 2365 1000 |