The skills needed in management today are specialized. Organizations are more diverse and more professional while values and attitudes in the work place have changed. Therefore, managers have to deal with greater workloads, increased competitiveness, and even more knowledgeable subordinates.

Being a successful manager in the 21st century means leading by staying ahead. Managers need to get the best performance from subordinates, possess a working knowledge of current developments as well as the essence of management.

This workshop is specially designed to provide participants with insightful management skills, and guide them on how to use these skills to enhance satisfaction and success in their career.

1. Your Role as a Manager
2. How to Plan and Control
3. How to Make Good Decisions
4. The Art of the Leader
5. How to Manage Subordinates’ Performance Problems
6. How to Handle Conflict
7. How to Manage Time
8. How to Choose and Develop Your Staff
9. Finally, how to Obtain Respect and Trust from Your Peers and Subordinates

Weelan Ho is the Principal and Director of PGA Consulting Limited (Hong Kong) and the Director of Ascent Global Service Pty Limited (Australia). She has significant experience in helping companies create value and improve bottom-line results through Strategy Development, Operations & Sales Improvement, Service Excellence and Organization Cultural Change Programs etc., just to name a few. The clients she has worked with are multinationals, public listed companies, family-owned enterprises and SME across Asia Pacific in multiple industries.