If you are in charge of the training department in your organisation, are you aware that the role of the Training Manager, as well as that of the trainer, is gradually changing? With rapid changes in the business environment, in terms of the social, technological, economic and political milieu, the training manager is entrusted with the responsibility of constantly adapting the organisation to such changes, so as to help the organisation resolve new problems and grasp new opportunities thus arising. He has to be constantly alert to the impact of external and internal changes to his business, and to develop the innate potential of his working force to meet such changes. He has to constantly evaluate the training and development policies, approaches and strategies to keep the organization abreast of the new technological opportunities, and to ensure that the organisation can win a competitive advantage over others.