A Milestone of Excellence: Embracing the HKMA Quality Award

Mr Alan Chan
Managing Director
FUJIFILM Business Innovation Hong Kong
Overall Winner

"This prestigious recognition powerfully affirms our steadfast commitment to quality, validating our belief that it is not just a standard, but a mindset. Participating in the Award sharpened our self-assessment and propelled us toward true excellence. This milestone inspires our team, sparks deeper collaboration and innovation, and cements our leadership position in the industry."

Ms Bonnie So
Chief Executive Officer/Secretary General
Hong Kong Red Cross
Large Organizations (NGOs)

"This is the first time we have received a detailed report following an award — one that not only acknowledged our achievements but also provided actionable insights for further improvement. We are truly grateful for HKMA’s dedication to fostering excellence and building capacity across all sectors, including NGOs. This experience has been both meaningful and profoundly uplifting for us."

Dr Darwin Chen SBS ISO
Chairman, Board of Directors
Four Dimensions Consulting Limited
Small Organizations

"This recognition marks a vibrant milestone for us – a small category winner serving Hong Kong’s vast workforce. It celebrates our shared passion for excellence, fosters continuous improvement, and strengthens morale. Above all, it reflects our dedication to enhancing the well-being of thousands we serve across the city."

Mr Tim Ying
Chief Executive Officer
Octopus Holdings Limited
Grand Award

"People are at the heart of quality. While processes, standards, and dashboards are enablers, true quality comes from within – from the passion, professionalism and shared conviction of our people that simple, trustworthy technology can make everyday life easier. Participating in the HKMA Quality Award gave us an invaluable opportunity to reflect on our journey and benchmark our people-centric approach against the Baldrige Excellence Framework and Hong Kong's most respected enterprises, further strengthening our commitment to service excellence."

Ms Angel Siu
Managing Director
A&S Enterprises Ltd
Special Award for SMEs

"Of all the awards we’ve received, the HKMA Quality Award means the most because quality is at the heart of everything we do. This recognition not only enhances our reputation among peers but also reaffirms our commitment to excellence — a value that resonates with us and guides our actions every day, and builds lasting trust with those we serve."

Mr Brian Wong
Brian Wong
Saicome Industries Limited
Special Award for SMEs

"The HKMA Quality Award stands as a shining beacon of management excellence in Hong Kong. The award process has been an empowering and rewarding journey that strengthened our corporate culture and showcased the passion of our team, proving beneficial not only to large corporations but also to SMEs like Saicome."

Mr Jonty Vavasour
General Counsel, Strategy Director and Company Secretary
Bupa Hong Kong
Grand Award

“Winning the Award was a recognition of our commitment to excellence amid strong competition, and the process was profoundly rewarding. The evaluation challenged us to push boundaries, reflect deeply on our systems, and showcase our well-rounded management approach — extending beyond financial success to vital areas like ESG and diversity & inclusion. These insights are already guiding our next phase of targeted improvements in furtherance of our purpose of helping people live longer, healthier, happier lives and building a better world.”

Ms Monica Lee-Müller
Managing Director
Hong Kong Convention and Exhibition Centre (Management) Limited
Grand Award

“At HML, we are always committed to quality, efficiency, innovation, and customer care, strengthening HKCEC’s position as a world‑class venue and proudly serving Hong Kong. We are grateful for this prestigious recognition, which reaffirms our steadfast dedication to excellence and inspires us to strive for continuous improvement and set even higher goals. We appreciate the assessment by the Panel of Judges using the Baldrige Excellence Framework which provides a high‑level and systematic examination and offers us invaluable opportunities to benchmark against a clear blueprint to drive meaningful improvements.”