Service Excellence for NGOs
Overview
The purpose of any organization is to deliver value to its stakeholders. As manager, your job is to deliver value to your stakeholders. In this workshop, you will learn how to effectively and consistently deliver what your service users (one of your most important stakeholders) value the most – excellent customer service!
Information at a Glance
Code:
NCNGO-86839-2023-1-SSCommencement Date:
Tuition fee
FreeMedium of Instruction:
CantoneseMode of Instruction:
Face-to-faceEnquiry
Course Details
| Mr Kenneth Chan | |
| Phone: | 3958 4805 |
| Email: | kennethchan@hkma.org.hk |
General Enquiry / Course Enrolment / Membership Information
| Phone: | 2774 8500 or 2774 8501 |
| Email: | hkma@hkma.org.hk |
| Fax: | 2365 1000 |