Seminar on Dealing with Difficult Customers
简介
This seminar is designed to demonstrate to the sales, counter and other customer relations staff the appropriate methods of dealing with difficult customers, with a minimum of stress on the part of all concerned, and in such a way that the customers remain on your side.
资讯一览
编号：
SG-86721-2022-2-F开课日期：
会员学费：
HK$2,780非会员学费：
HK$2,980教学语言：
英语* The language of instruction will be in English. However, the programme leader can supplement her teaching with Cantonese and Putonghua, depending on participants' needs.
授课模式：
面授查询
课程资料
| 电话： | 2774 8517 |
| 电邮： | christinechoy@hkma.org.hk |
一般查询/课程报名/会员资讯
| 电话： | 2774 8500 或 2774 8501 |
| 电邮： | hkma@hkma.org.hk |
| 传真： | 2365 1000 |