Seminar on Dealing with Difficult Customers
簡介
This seminar is designed to demonstrate to the sales, counter and other customer relations staff the appropriate methods of dealing with difficult customers, with a minimum of stress on the part of all concerned, and in such a way that the customers remain on your side.
資訊一覽
編號：
SG-86721-2022-2-F開課日期：
會員學費：
HK$2,780非會員學費：
HK$2,980教學語言：
英語* The language of instruction will be in English. However, the programme leader can supplement her teaching with Cantonese and Putonghua, depending on participants' needs.
授課模式：
面授查詢
課程資料
| 蔡小姐 | |
| 電話： | 2774 8517 |
| 電郵： | christinechoy@hkma.org.hk |
一般查詢/課程報名/會員資訊
| 電話： | 2774 8500 或 2774 8501 |
| 電郵： | hkma@hkma.org.hk |
| 傳真： | 2365 1000 |